You can contact IT support by logging into HudHelp with your university username and password*. You can also access online support information and FAQs through HudHelp.
We also have lots of help and support available on our webpages including links to activate your account, reset your password and IT Training.
Please register for our online password reset service. By setting this up with some security details now, you can ensure that you will be able to change your password online at any time wherever you are. Should you ever forget your password, you can quickly choose a new one simply by answering the security questions you have already set up. Don't get locked out, lock in your security details now!
*If you are unable to login to HudHelp please email it.support@hud.ac.uk
HudStudy offers software and other technology which can support everyone to study, learn and work more effectively and efficiently.
Find out more about the services on offer on the HudStudy website and access self-help on the HudStudy Brightspace module.
For general help in using library services, you can find lots of information and instant self-help on our webpages. HudHelp also has instant online support documents and FAQs.
For the latest information on access to the Library building, computers, and books, see the Library Services FAQs.
To ask us a question, get in touch with us via HudHelp.
If you are unable to login to HudHelp email us at library@hud.ac.uk or you can use the Ask a Librarian web form
Struggling to find information for your assignments or research?
You may find the help you need in our Subject Guides. There are many specialist resources linked to from these pages, but we also have a more comprehensive list available.
If you need more support, get in touch with a librarian via HudHelp. We can offer help by email and provide appointments for online video calls. To book an appointment please visit our booking page on HudHelp.
You may also want to consult your school Academic Skills tutor for support with study skills and academic writing.
Users with disabilities can access additional help with using the Library and IT by contacting Library Disability Support via HudHelp (if you are unable to login to HudHelp please email library.disability.support@hud.ac.uk).
HudStudy can also offer accessible software and technology to help you study. See the HudStudy website for more details and contacts.
